EPICA for Retail & E-commerce

PREDICT YOUR NEXT CONVERSION

Get to know your customers like never before with Sophia's proprietary Machine Learning Algorithms and anticipate what they want before they even know they do.

EPICA for Retail & E-commerce

GRANULAR CUSTOMER KNOWLEDGE

Have a full view of all your customers’ journey to understand:

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Their likes

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Preferences

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Behaviors

OMNICHANNEL DATA CONSOLIDATION

Have a single profile for your customer, regardless of how many points of contact he or she has. EPICA consolidates all data across channels and generates a single view of the customer.

OFFLINE DATA

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Pos
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Csv
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ERP
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and more...

ONLINE DATA

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Webpage
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App
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e-Commerce
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and more...

CUSTOMERS CLUSTERIZATION

Categorize your customers based on both:

Past Behaviors...

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Group your customers based on their past actions. Get to know them in a granular way.

and Future Behaviors

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Group your customers based on their future patterns. Anticipate what they will do.

CUSTOMERS ACTIVATION

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Predictive Ecommerce Site-Search

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Purchase Predictions

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Analytics

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Deploy Predictions

Predictive Ecommerce Site-Search

Lift conversion rates by showing buyers accurate and highly relevant search results.


Let’s start an EPIC journey.